HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.

Need to secure your server and remotely manage it? The HPE iLO Advanced license offers security and smart remote functionality without compromise for HPE ProLiant servers. This license includes the full suite of HPE iLO server management capabilities that offer users enhanced security, improved efficiency and ease of server management. The Integrated Remote Console feature unlocked by this license lets you operate on your server from anywhere, anytime increasing productivity. It also unlocks all marque security features offered by HPE ProLiant servers such as directory integration and 2-factor authentication that complement the security features which are part of the base server offering. This license enables the complete group management capabilities provided by the HPE iLO Federation feature. HPE iLO Advanced is available for HPE ProLiant, HPE Apollo and HPE Edgeline servers. HPE Synergy Compute Modules also include the HPE iLO Advanced capabilities, no license is needed.What is new supporting point:Added support for separate power domains for system and GPU based on platform support.Global component integrity option allows HPE iLO 6 to verify and authenticate all the applicable components in the server using Security Protocol Data Model (SPDM) standard.Platform Level Data Model (PLDM) Downstream Drive firmware update support.Added support for AMD EPYC™ 9004 Series processors.Incorporated Secure Element controller on the system board for HPE iLO to enable transfer of ownership.

The HPE Aruba Networking ClearPass Policy Manager provides role- and device-based network access control for employees, contractors and guests across multi-vendor wired, wireless and VPN infrastructures. With a built-in context-based policy engine, RADIUS, TACACS+ protocol support, device profiling and comprehensive posture assessment, onboarding, and guest access options, HPE Aruba Networking ClearPass Policy Manager is unrivaled as a foundation for network security. HPE Aruba Networking ClearPass Policy Manager supports enterprise level security with self-service capabilities for end-user convenience. Users can configure their own devices for enterprise use or internet access. This comprehensive and scalable policy management platform that goes beyond traditional authentication, authorization and accounting (AAA) solutions to deliver extensive enforcement capabilities for IT-owned and bring-your-own-device (BYOD) security.What is new supporting point:New Hardware Appliances: N1000 Featuring increased RAM and conversion to SSD with support for serial console communication, ideal for remote data centers.New Hardware Appliances: N3000, N3001 Featuring highspeed SSD for better data replication in clustering and increased RAM to support a higher number of concurrent connections.Intuitive policy configuration templates and visibility troubleshooting tools.Supports multiple authentication/authorization sources (AD, LDAP, SQL dB) within one service.Self-service device onboarding with built-in certificate authority (CA) for bring your own device (BYOD).Role-based network access enforcement for multi-vendor Wi-Fi, wired and VPN networks with industry-leading performance, scalability, high availability and load balancing.

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.