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Chat with our SpecialistWhat is PrimeSupport?PrimeSupport is the enhanced support service dedicated to European business customers of Sony Professional products. With loan units, fast-track repairs and on-site engineer visits, there’s something for everyone.- Above & beyond your warrantyPrimeSupport provides enhanced support services, in addition to the basic terms provided under the standard manufacturer’s warranty.- For professionals, by professionalsOur engineers have decades of experience in working with Sony products – so you’re in good hands.- With services tailored to youPrimeSupport is available at 4 different tiers, with over 30 unique services on offer.