Are you looking for enterprise class support for your Linux® environment?Red Hat Enterprise Linux from HP offers enterprise class support for your Linux environment. With active participation in and in-depth understanding of the Red Hat® Linux community, HP provides outstanding technical expertise with fast answers and problem resolution. Place only one call for your entire operating environment (both hardware and software). And you have the flexibility to tailor your solution to your individual needs with the freedom of choosing from the entire portfolio of certified and supported ProLiant servers and HP Storage.

Parts and Remote Service offers access to high quality remote assistance and replacement parts to authorized HP Partners for hardware components that are eligible and covered. We’ll ship replacement parts the next business day[1] to your specified location – before you even return the defective parts to HP.

HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

Aruba Meridian Blue Dot Navigation 3yr E-stu

ARUBA MERIDIAN MAPS 3YR E-STU

Aruba Meridian Maps 5yr E-STU

HPE Foundation Care ServicesSupport for HPE servers, storage and networking hardware and software Today’s IT environment is complex and administrators are pulled in many directions. With HPE Foundation Care, you can simplify your day-to-day system support experience. Meet your availability commitments with a variety of coverage levels and response times, connect to HPE for faster problem resolution, and get back to business.Get help from a variety of HPE expertsHardware and software support is provided for both HPE and third party products. Services are delivered by trained engineers as well as our network of trained HPE ServiceOne partners.Make HPE your first call for helpWith HPE Foundation Care, you’ll have access to HPE experts via phone, web, or both. You’ll receive problem diagnosis and support, replacement parts and materials, access to firmware and software updates, and collaborative support on leading third party operating systems for x86 hardware.Choose the service that’s right for youSimple, standard service levels make it easy for you to determine the right level of hardware and software support coverage for your service-level agreement and budgetary requirements.

HPE Proactive Care Service (Proactive Care) offers an integrated set of proactive and reactive services designed to help you improve the availability and performance of your converged infrastructure. In a complex environment, many components need to work together effectively. Proactive Care has been specifically designed to support these complex environments, providing an end-to-end environment support solution that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks. In the event of a service incident, Proactive Care provides access to technical solution specialists who can help you to rapidly resolve critical issues. HPE employs accelerated escalation procedures to resolve complex incidents. In addition, your support team of HPE specialists is equipped with remote technologies and tools designed to reduce downtime and increase productivity. The service includes onsite hardware repair if it is required to resolve the issue.

Extended service agreement, parts and labor, 5 years, on-site, 24x7, response time: 4h