A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution
Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric.
Provides 24x7 telephone technical support and software updates available during the term of the contract for all license keys covered by a software support contract.
This service includes a three-year warranty extension for Smart-UPS. The extended warranty period helps you avoid your Smart-UPS failure with the option of provided replacement or repair. We also provide 24/7 customer phone support during the extended warranty period.
Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric.