HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
HP After-Hours Hardware Installation Service extends the service window for the following services to provide scheduled onsite hardware (HW) installation outside of HP standard business hours.
HP After-Hours Hardware Installation Service extends the service window for the following services to provide scheduled onsite hardware (HW) installation outside of HP standard business hours.
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day1 Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it â so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.- After the HP product warranty expires, receive 1 year of next business day onsite repair from an HP-qualified technician for your computing device, if the issue cannot be solved remotely.
HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.• After the HP product warranty expires, receive 1 year of next business day onsite repair from an HP-qualified technician for your computing device, if the issue cannot be solved remotely.
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Hardware Next Business Day Onsite Service, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support available 24x7, help is there when you need itâso you can get back to work.Support you can count on• Keep your hard drive and critical data if it becomes damaged. Plus receive an HP-qualified technician next business day onsite to repair your computing device, if the issue cannot be solved remotely.Help is on the lineâor at your door• Our support specialists are always ready to assist in whatever way the situation calls for, whether itâs remotely over the phone or in person.Weâll be there the next business day• In-person repairs, parts and service will arrive at your door the very next business day. Our experts are on the job nine hours a day, five days a week.1