HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

HPE Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric.

Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric.

Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric.

Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric.

HPE Tech Care Service is the operational support service for HPE hardware and software products (including on-premises and as-a-service versions). HPE Tech Care Service can help IT teams focus on moving the business forward by proactively searching for better ways to do things, as opposed to just focusing on reactive issues. HPE Tech Care Service enables direct access to product-specific specialists and provides general technical guidance to help Customers not only reduce risk but also find ways to do things more efficiently. HPE Tech Care Service Customers can access support through multiple channels that include telephone, a real-time chat facility, automated incident logging, and HPE moderated forums with defined response times. Customers gain access to expert technical resources with specialized knowledge in hardware and/or software within the context of the specific workload and can help the Customer avoid spending time answering triage or entitlement questions.

On-site next-business-day service:- Receive faster support by our qualified experts. (Check with your Schneider Electric Services sales representative or preferred partner to learn if this feature is available in your area). Replacement parts and labor included:- In the event a swap out or parts replacement is required, Dispatch Services covers all remedial repairs to help ensure you have no out-of-pocket expenses during the agreement year.Advanced troubleshooting support:- Your team or your partner are enabled to monitor via EcoStruxure IT Expert and troubleshoot your system remotely, after receiving training from Schneider Electric Experts. If there is a need for additional support, our Experts provide advanced troubleshooting and on-site service dispatch to solve the problem, minimizing business interruptions and decreasing mean time to repair (MTTR). Proper disposal of old equipment:- Schneider Electric provides proper disposal or recycling of old equipment to help support your own sustainability goals.