A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC solution.- Includes: User Manual.Start-Up Service 5X8 Features:- 5x8 normal business service scheduling.- AC wiring inspection.- Installation of modules.- Operator training.- Startup by APC trained technician.- Verification of installation wiring.Installation Services Features:- Multiple levels of serviceWith the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.- Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.- Logistics coordinationAPC will manage all logistics of your installation, from hardware delivery to scheduling installation techs, ensuring a smooth installation process from start to finish.- Equipment positioningAPC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces.- Physical assemblyFrom rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution.- Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.- 7x24 Upgrade optionIf you are like most business, you want your systems up and running during your busiest hours. In order to accomodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

APC Semi-Annual Preventative Maintenance 5x8. Service time (hours x days): 8x5

An APC factory trained technician will arrive on site to diagnose or repair your APC equipment

Labor and travel expenses included Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Written summary report APC project managers will provide you with written reports to keep you informed of the progress of your project.

APC Semi-Annual Preventative Maintenance 5X8. Service time (hours x days): 8x5

An examination of your system designed to ensure optimal performance

APC Semi-Annual Preventative Maintenance 5X8 for NetworkAIR CW 28-87 kW. Service time (hours x days): 8x5

A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC solution.- Standard Lead Time: Usually Ships within 2 Weeks.Start-up Service 7X24 Features:- 7 x 24 off-hours service scheduling.- AC wiring inspection.- Installation of modules.- Operator training.- Startup by APC trained technician.- Verification of installation wiring.Installation Services Features- Multiple levels of serviceWith the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.- Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.- Logistics coordinationAPC will manage all logistics of your installation, from hardware delivery to scheduling installation techs, ensuring a smooth installation process from start to finish.- Equipment positioningAPC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces.- Physical assemblyFrom rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution.- Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.- 7x24 Upgrade optionIf you are like most business, you want your systems up and running during your busiest hours. In order to accomodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC solution.- Standard Lead Time: Usually Ships within 2 Weeks.Start-up Service 7X24 Features:- 7 x 24 off-hours service scheduling.- AC wiring inspection.- Installation of modules.- Operator training.- Startup by APC trained technician.- Verification of installation wiring.Installation Services Features- Multiple levels of serviceWith the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you.- Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today.- Logistics coordinationAPC will manage all logistics of your installation, from hardware delivery to scheduling installation techs, ensuring a smooth installation process from start to finish.- Equipment positioningAPC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces.- Physical assemblyFrom rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution.- Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.- 7x24 Upgrade optionIf you are like most business, you want your systems up and running during your busiest hours. In order to accomodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.Annual site visitAnnual Site visit helps assure your system will perform to the manufacturer specifications. Available on 3 phase and cooling products.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.On site troubleshootingWhile on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Service Plans Features & BenefitsServiceabilityEcoStruxure Asset AdvisorEcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.Onsite diagnostics & repairWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.Parts included or available at a discountReplacements parts & components are included or available at a discount. Please see the statement of work for service specifics.Service Summary ReportProvides a detailed report of work performed including recommendations for service to ensure optimal performanceTechnical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.Experienced Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Flexible on site response timesChoose an on site response time that best meets your business requirements and budgetLabor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.