Conquer data center complexity with unwavering support for hardware and software and a smart way to manage the mix of vendors in your environment. Dell Technologies offers a single source with the expertise, know-how and capabilities to help you support your business. ProSupport offers highly trained experts around the clock and around the globe to address IT needs, minimize disruptions and maintain a high level of productivity. Dell recommends ProSupport with Mission Critical If you need more than business hours support, consider upgrading to ProSupport with Mission Cirtical*Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
Maintain complete control of data and hardware management with Dell’s Keep Your Hard Drive service. In the event of a failed drive, you keep possession of your hard drive if a replacement is needed. This service allows you to decide how and when to dispose of the drive so you maintain control over your sensitive and confidential data. *Availability and terms of Dell Services vary by region and product. Contact a sales representative for details.
Maintain complete control of data and hardware management with Dell’s Keep Your Hard Drive service. In the event of a failed drive, you keep possession of your hard drive if a replacement is needed. This services allows you to decide how and when to dispose of the drive so you maintain control over your sensitive and confidential data. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
Maintain complete control of data and hardware management with Dell’s Keep Your Hard Drive service. In the event of a failed drive, you keep possession of your hard drive if a replacement is needed. This service allows you to decide how and when to dispose of the drive so you maintain control over your sensitive and confidential data. *Availability and terms of Dell Services vary by region and product. Contact a sales representative for details.
Maintain complete control of data and hardware management with Dell’s Keep Your Hard Drive service. In the event of a failed drive, you keep possession of your hard drive if a replacement is needed. This services allows you to decide how and when to dispose of the drive so you maintain control over your sensitive and confidential data. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.
Proactive support for network infrastructureSmart Net Total Care provides award-winning technical support along with an entitlement to smart capabilities. Solve problems faster, improve operational efficiency, and reduce your risk of downtime. Smart Net Total Care gives you more time to focus on business innovation while proactively supporting your infrastructure.Solve problems fasterTechnical support, online resources, and smart capabilities help reduce downtime and promote business continuity.Improve efficiencyInventory and contract management are automated. Maintaining an up-to-date view of your network takes less effort.Stay up and runningReduce the risk of downtime with expert technical support, flexible hardware coverage, and up-to-date coverage data.
Proactive support for network infrastructureSmart Net Total Care provides award-winning technical support along with an entitlement to smart capabilities. Solve problems faster, improve operational efficiency, and reduce your risk of downtime. Smart Net Total Care gives you more time to focus on business innovation while proactively supporting your infrastructure.Solve problems fasterTechnical support, online resources, and smart capabilities help reduce downtime and promote business continuity.Improve efficiencyInventory and contract management are automated. Maintaining an up-to-date view of your network takes less effort.Stay up and runningReduce the risk of downtime with expert technical support, flexible hardware coverage, and up-to-date coverage data.
This is an add on service, and not the actual warranty.This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.When Data Security Matters To YouTrust Lenovo to cover the full lifecycle of your IT assets and free up your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.Keep your Lenovo™ drive and data within your custody, improving security and potentially alleviating civil liability risks.Lenovo’s Keep Your Drive service lets you dispose of business data on your terms. (1)Keep the drives secure and on premise if sensitive to data security or have specialized data liability requirements.Predictable BudgetsProvides predictable upfront costs versus finding budget in the event of drive failure.Regulatory Compliance And ProtectionHelps your organization avoid the legal and monetary repercussions associated with a breach in data security.Data Remains SecureEliminates the need for tracking failed drives in transit, giving IT staff the time to concentrate on mission-critical business activities.When Lenovo replaces a defective part under warranty, we keep it. With the Keep Your Drive service, you keep your drive and data.• Confidential information remains with you• Covers multiple drives or failures• No need to track failed hard drives in transit.KYD should be purchased at the time of system purchase.Coverage continues for the duration of a system’s limited warranty, even if the hard drive has been replaced.KYD covers multiple drives in a system and multiple failures.Both Solid State Drives (SSD) and hard drives are covered by KYD. Some models also require an upgrade to on-site service when the SSD is soldered to the system board.Lenovo™ Keep Your Drive (KYD) is part of a comprehensive portfolio of Lenovo™ services that support the entire life cycle of your PCs.1) Under the terms of the Lenovo Limited Warranty, when Lenovo replaces a defective part, that part becomes the property of Lenovo.
HPE Foundation Care Exchange Service combines popular remote hardware and software services that enable you to increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you to resolve hardware and software problems on your HPE products. Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard Enterprise products. Specifically targeted at products that can easily be shipped and on which you can easily restore data from backup files, HPE Foundation Care Exchange is a cost-efficient and convenient alternative to onsite support. Hardware exchange provides a replacement product or part delivered free of freight charges to your location within a specified period of time. Replacement products or parts are new or equivalent to new in performance.