NETGEAR Insight is a Cloud-based management platform that enables easy setup and configuration of NETGEAR Insight Managed Access Points, Switches and ReadyNAS devices. With the cloud advantage of unified setup and configuration of devices, simplified ongoing maintenance, continuous visibility and control, remote access, constant evolution, scalability and reliability, Insight take the complexity and rigidity out of networking.
NETGEAR Insight is a Cloud-based management platform that enables easy setup and configuration of NETGEAR Insight Managed Access Points, Switches and ReadyNAS devices. With the cloud advantage of unified setup and configuration of devices, simplified ongoing maintenance, continuous visibility and control, remote access, constant evolution, scalability and reliability, Insight take the complexity and rigidity out of networking.
More Than Just Support — A Business PartnershipThe NETGEAR ProSUPPORT for Business offerings provide you with peace of mind by extending and enhancing the standard warranty or support coverage included with your product purchase. With ProSUPPORT, you get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. Connect with the people that have built your products and build the relationship that will contribute to your business success.OnCall 24x7 Tech SupportNETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.OnCall 24x7 Tech Support contract purchases are non-refundable.Professional Configuration and Setup AssistanceSchedule an appointment for a live consultation by an expert to configure, set up or re-configure your device. This allows you the quickest time to deployment, optimizes accuracy in product deployment, minimizes downtime and maximizes the performance of the device.Extended Warranty with Next Business Day ReplacementOnce your warranty expires, ProSUPPORT for Business provides you with an extended warranty ensuring that if you have any issues with your device, it will be replaced by the same (or a newer) device. Next Business Day product replacement is also included to ensure that your business is back up and running in the shortest time.
NETGEAR Insight is a Cloud-based management platform that enables easy setup and configuration of NETGEAR Insight Managed Access Points, Switches and ReadyNAS devices. With the cloud advantage of unified setup and configuration of devices, simplified ongoing maintenance, continuous visibility and control, remote access, constant evolution, scalability and reliability, Insight take the complexity and rigidity out of networking.
NETGEAR Insight is a Cloud-based management platform that enables easy setup and configuration of NETGEAR Insight Managed Access Points, Switches and ReadyNAS devices. With the cloud advantage of unified setup and configuration of devices, simplified ongoing maintenance, continuous visibility and control, remote access, constant evolution, scalability and reliability, Insight take the complexity and rigidity out of networking.
NETGEAR Insight is a Cloud-based management platform that enables easy setup and configuration of NETGEAR Insight Managed Access Points, Switches and ReadyNAS devices. With the cloud advantage of unified setup and configuration of devices, simplified ongoing maintenance, continuous visibility and control, remote access, constant evolution, scalability and reliability, Insight take the complexity and rigidity out of networking.
3 Year Lenovo™ Onsite Support (Add-On)This is an add on service, and not the actual warranty.This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.How does it work?Warranty upgrade to Onsite Service is an affordable solution that maximizes PC uptime and productivity by providing convenient, fast repair service at your place. Lenovo’s Warranty Services are provided by Lenovo-trained technicians, using Lenovo Qualified parts, giving you the high standards of quality and customer care you've come to expect from Lenovo. You get the peace of mind to know your assets are protected, and your IT staff the freedom to focus on critical business objectives.Onsite Service LevelLenovo will perform an initial problem determination remotely. Our repair service representative will work with you during the problem determination to identify whether the problem resides with your Lenovo machine, other machines or various software loaded on the machine. Lenovo will either repair or exchange the failing machine at your location and verify functionality. If the result of this determination exercise is that the checked Lenovo machine is failing and non-functional, then a service technician will visit your location, unless the problem can be solved via a CRU or software/BIOS/microcode update. The date and time for onsite intervention will be mutually agreed upon. Lenovo will either repair or exchange the failing machine at your location and verify functionality. You must provide a suitable working area, clean and well lit, to allow disassembly and reassembling of the Lenovo machine.Customer Benefits• Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost $150 - $399 • At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses • Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides • Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition) • Onsite warranty decreases the downtime because with Depot coverage the PC is shipped / dropped off to an Approved Service Provider or Lenovo repair center. The customer will then be without their system for a minimum of 5 days • Saving IT resources (time and money) by having Lenovo support available to address the customer`s issues quicklyWarranty ServicesLenovo offers a range of warranty options for Think branded products, dependent on the machine type and base warranty. Warranty Extensions are available for periods of up to five years (depending on system) providing a fixed-term, fixed-cost service solution that allows accurate budgeting for equipment expenses. Warranty Upgrades enable customers to vary response time and level of service to match critical support needs.
An extension of factory warranty coverage beyond the original factory warranty term.7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.Free shippingOur Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense.Technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Warranty Duration OptionsMulti-year protection options available to meet your business requirements
Need to secure your server and remotely manage it? The HPE iLO Advanced license offers security and smart remote functionality without compromise for HPE ProLiant servers. This license includes the full suite of HPE iLO server management capabilities that offer users enhanced security, improved efficiency and ease of server management. The Integrated Remote Console feature unlocked by this license lets you operate on your server from anywhere, anytime increasing productivity. It also unlocks all marque security features offered by HPE ProLiant servers such as directory integration and 2-factor authentication that complement the security features which are part of the base server offering. This license enables the complete group management capabilities provided by the HPE iLO Federation feature. HPE iLO Advanced is available for HPE ProLiant, HPE Apollo and HPE Edgeline servers. HPE Synergy Compute Modules also include the HPE iLO Advanced capabilities, no license is needed.What is new supporting point:Added support for separate power domains for system and GPU based on platform support.Global component integrity option allows HPE iLO 6 to verify and authenticate all the applicable components in the server using Security Protocol Data Model (SPDM) standard.Platform Level Data Model (PLDM) Downstream Drive firmware update support.Added support for AMD EPYC⢠9004 Series processors.Incorporated Secure Element controller on the system board for HPE iLO to enable transfer of ownership.
Our experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it.