The Assembly and Start-up Service for 1-Phase System is a key part of an overall deployment for small to medium-sized data centers. Provides qualified Schneider Electric Services personnel to quickly and efficiently assemble and start up your 1-Phase system. Helps assure the Customer that the 1-phase system has been installed properly to the manufacturer’s specifications.
1 Year Warranty Extension for (1) Accessory (Renewal or High Volume)Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure
A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution
The Capacity planning module provides insight into where to place the next server by planning and analyzing the infrastructure Simulation, planning, and optimization of infrastructure capacities to right-size the data center
Our experienced technical support representatives are available to answer your questions 24 hours a day, 7 days a week, giving you peace of mind knowing the help you need is there when you need it.
The Software Support Contract provides 24x7 telephone technical support, all software updates that are available during the term of the contract and development of multi-vendor snmp device support. An individual software support contract is required for each InfraStruXure Central server appliance and license purchased.
Free shippingOur Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Warranty Duration OptionsMulti-year protection options available to meet your business requirements
Multiple levels of service With the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you. Experienced APC Certified Field Service Engineer Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today. Logistics coordination APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish. Equipment positioning APC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces. Physical assembly From rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution. Installation verification Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product. 7x24 Upgrade option If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.