Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.Experienced Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Parts includedReplacement parts & components are included with some service contracts. Please see the statement of work for service specifics.Written summary reportAPC project managers will provide you with written reports to keep you informed of the progress of your project.Service Summary ReportProvides a detailed report of work performed including recommendations for service to ensure optimal performanceTechnical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.Parts included or available at a discountReplacements parts & components are included or available at a discount. Please see the statement of work for service specifics.Onsite diagnostics & repairWhile on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance.Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Flexible on site response timesChoose an on site response time that best meets your business requirements and budgetExperienced Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.EcoStruxure Asset AdvisorEcoStruxure Asset Advisor is a vendor-neutral affordable 24/7 remote troubleshooting service that provides peace of mind and fast issue resolution, enabled by community-based chat with the Schneider team or Service Bureau, by monitoring critical equipment insights and smart alarming directly to customer’s smartphone – proactively minimizing downtime. Instant access to live sensor data via the mobile app.

Multiple levels of service With the option of packages or individual service components, our services are structured to allow you to pick and choose what you would like APC to do for you. Experienced APC Certified Field Service Engineer Our factory trained Field Service Engineers are rigorously trained and tested on universally accepted safety practices and electrical codes as well as our own product set, offering our customers the highest level of service available in the industry today. Logistics coordination APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish. Equipment positioning APC will position the equipment in its final location within the installation site, saving you the hassel of moving large cumbersome components and pallets through tight spaces. Physical assembly From rack assembly to module installation and internal wiring, APC will put together all the pieces of your solution. Installation verification Once the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product. 7x24 Upgrade option If you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.

Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric.

Gain more predictable maintenance costs, extend your staff’s expertise to perform basic remote troubleshooting, and outsource the advanced remote and on-site support needs to Schneider Electric.

1 Year On-Site Warranty Ext for (1) Galaxy VS 10 to 15kVA UPSComprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

APC (1) Preventative Maintenance Visit 5x8. Service time (hours x days): 8x5

A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric ...(1) Assembly Service for (1) Cabinet Li-Ion Battery solutionA set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution

Comprehensive service packages that allow you to design the coverage you need to operate your solution efficiently, minimize downtime and manage costs.

A set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric ...(1) Startup Service for (13) Cabinets Li-Ion Battery solutionA set of service options designed to deliver the vital resources, expertise, and tools needed to quickly and efficiently implement your APC by Schneider Electric solution