Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.Tech support with the Premier differenceAdvanced-level techs.End to End case management.Faster, first-time resolution. Looking for a step-up for your business and your employees’ support experience? Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users.We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.Free your Team to excel in innovation and productivityIT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.Premier Support Center Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support1Technical Account Managers (TAMs) Proactive relationship and escalation management Personalized recommendations for your business Robust quarterly reportingVIP Treatment No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.That’s the Premier difference.Interested in advanced level technical support for your Lenovo ThinkVision monitors?We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team.Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6. And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.
Lenovo™ Premier Support provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency.Tech support with the Premier differenceAdvanced-level techs.End to End case management.Faster, first-time resolution. Looking for a step-up for your business and your employees’ support experience? Lenovo™ Premier Support gives VIP treatment to both your IT staff and end users.We understand IT needs to increase efficiency, reduce complexities, and keep your end users up and running. We know your end users expect fast and frustration-free support. Lenovo can deliver.Free your Team to excel in innovation and productivityIT landscapes are becoming more complicated, while simultaneously, budgets are contracting. The challenge lies in reducing complexity and operational costs, while increasing the impact of your in-house teams by focusing their efforts on revenue-generating and innovation projects.What if the solution was to cost effectively offload your routine support tasks, and shift time-intensive advanced problem solving to an expert team of support engineers?Get a direct line to our most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution.Premier Support Center Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support1Technical Account Managers (TAMs) Proactive relationship and escalation management Personalized recommendations for your business Robust quarterly reportingVIP Treatment No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2You also have access to technical account managers who act as a single point of contact for case management. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum.That’s the Premier difference.Interested in advanced level technical support for your Lenovo ThinkVision monitors?We’ve got you covered. Now you can purchase Premier Support for monitors and enjoy a single support contact experience5 with our elite Premier Support technical team.Get how-to and technical assistance across a variety of common questions and issues surrounding configuration, resolution, display settings, and multi-monitor interoperability—along with support on popular industry software, device drivers, and more6. And if we do need to swap out your warrantied monitor, your replacement is prioritized over standard claims and delivered to you the next business day through Lenovo Advanced Exchange7.
VIDEO COLLABORATION EXTENDED WARRANTYExtended hardware warranties protect your investment in Logitech conference room systems by ensuring you can get replacement parts for up to five years from purchase.Purchasing an extended warranty1 offers security and peace of mind that come with knowing your Logitech video collaboration room systems and devices are protected against defects. Extended warranties are available for either one year or three years beyond the original Logitech manufacturer’s two-year warranty, providing in total up to five years of protection from the purchase date.Extended hardware warranties are available for Microsoft Teams and Zoom Room bundles as well as standalone conference cameras and appliance solutions from Logitech.
PrimeSupport: all the help you needPrimeSupportPro goes beyond your standard warranty, with privileged access to our helpdesk for advice on your Sony Professional product. Need even more peace of mind? Upgrade any time to the extra benefits of PrimeSupportElite, PrimeSupportBespoke or PrimeSupportOn-Demand.We’ll keep you up and runningRegistering for PrimeSupportPro gives you easy access to expert help for any technical questions about your Sony Professional Product, by phone or by email.Depending on your product, Helpdesk support is free for the first two or even three years after purchase – and extending your cover after this initial period is no problem.That’s just the start. There’s a complete family of four PrimeSupport package options, giving you all the help you need to stay up and running.
PrimeSupport: all the help you needPrimeSupportPro goes beyond your standard warranty, with privileged access to our helpdesk for advice on your Sony Professional product. Need even more peace of mind? Upgrade any time to the extra benefits of PrimeSupportElite, PrimeSupportBespoke or PrimeSupportOn-Demand.We’ll keep you up and runningRegistering for PrimeSupportPro gives you easy access to expert help for any technical questions about your Sony Professional Product, by phone or by email.Depending on your product, Helpdesk support is free for the first two or even three years after purchase – and extending your cover after this initial period is no problem.That’s just the start. There’s a complete family of four PrimeSupport package options, giving you all the help you need to stay up and running.
What is PrimeSupport?PrimeSupport is the enhanced support service dedicated to European business customers of Sony Professional products. With loan units, fast-track repairs and on-site engineer visits, there’s something for everyone.- Above & beyond your warrantyPrimeSupport provides enhanced support services, in addition to the basic terms provided under the standard manufacturer’s warranty.- For professionals, by professionalsOur engineers have decades of experience in working with Sony products – so you’re in good hands.- With services tailored to youPrimeSupport is available at 4 different tiers, with over 30 unique services on offer.