Get an extension of factory warranty coverage beyond the original factory warranty term for peace of mind and protection from failure7x24 telephone technical supportOur experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you require is available at any given time.

ProSupport provides 24x7 priority access to engineers, onsite service after remote diagnosis and SupportAssist technology with automated issue detection and alerts. Let Dell help reduce any downtime. *Availability and terms of Dell Technologies Services vary by region and by product. Contact a sales representative for details.

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.

Labor and travel expenses includedTravel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.Experienced APC Certified Field Service EngineerOur factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today7x24 Upgrade optionIf you are like most businesses, you want your systems up and running during your busiest hours. In order to accommodate your busy schedule, APC offers an option to schedule services off hours. We will work with you to find a time when servicing your system is least likely to impact your productivity, saving your business time and money.Installation verificationOnce the equipment is assembled, an APC Certified Field Service Engineer will verify all connections within the system have been made according to factory specification, and that it is functioning correctly in all modes of operation, ensuring optimal performance and extending the life of the product.Functional verificationDuring each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.Free firmware upgradesPart of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.Environmental inspectionIn order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.

Offers maximum protection of your critical equipment via smart alarming, remote troubleshooting and 24/7 real-time monitoring directly to your mobile phone.Remote monitoring supportWeb-based service that serves as a second set of eyes into the health of a company's physical infrastructure. Experienced professionals work non-stop to provide 24-hour monitoring and to help diagnose problems before they become critical.

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service[1] with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it - so you can get back to work.

The Change management module reduces human error and deploys best practices across all moves, adds, and changes in workflow automation Fully integrated workflow management for your IT physical infrastructure

Free shipping Our Extended Warranty program offers you free shipping, making sure you get the replacements you need with no additional expense. Technical support Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it. Parts included Replacement parts & components are included with some service contracts. Please see the statement of work for service specifics. Warranty Duration Options Multi-year protection options available to meet your business requirements