More Than Just Support — A Business PartnershipThe NETGEAR ProSUPPORT for Business offerings provide you with peace of mind by extending and enhancing the standard warranty or support coverage included with your product purchase. With ProSUPPORT, you get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. Connect with the people that have built your products and build the relationship that will contribute to your business success.OnCall 24x7 Tech SupportNETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.OnCall 24x7 Tech Support contract purchases are non-refundable.Professional Configuration and Setup AssistanceSchedule an appointment for a live consultation by an expert to configure, set up or re-configure your device. This allows you the quickest time to deployment, optimizes accuracy in product deployment, minimizes downtime and maximizes the performance of the device.Extended Warranty with Next Business Day ReplacementOnce your warranty expires, ProSUPPORT for Business provides you with an extended warranty ensuring that if you have any issues with your device, it will be replaced by the same (or a newer) device. Next Business Day product replacement is also included to ensure that your business is back up and running in the shortest time.
More Than Just Support — A Business PartnershipThe NETGEAR ProSUPPORT for Business offerings provide you with peace of mind by extending and enhancing the standard warranty or support coverage included with your product purchase. With ProSUPPORT, you get 24/7 direct access to NETGEAR technical support engineers who can rapidly resolve technical issues both big and small. Connect with the people that have built your products and build the relationship that will contribute to your business success.OnCall 24x7 Tech SupportNETGEAR extends your initial 90-day technical support with the OnCall 24x7 Tech Support package. OnCall 24x7 services are conducted by phone, chat and email, to solve any of your technical challenges. In addition, NETGEAR will proactively send you alerts about any newly released firmware updates to make sure that you are able to plan in advance, download and upgrade at your earliest convenience.With a OnCall 24x7 Tech Support contract, customers will have a dedicated ProSUPPORT subscriber phone number to call for high priority service, with less than four-hour response or call-back time. Technical support requests enjoy a high priority escalation for issue resolution.OnCall 24x7 Tech Support contract purchases are non-refundable.Professional Configuration and Setup AssistanceSchedule an appointment for a live consultation by an expert to configure, set up or re-configure your device. This allows you the quickest time to deployment, optimizes accuracy in product deployment, minimizes downtime and maximizes the performance of the device.Extended Warranty with Next Business Day ReplacementOnce your warranty expires, ProSUPPORT for Business provides you with an extended warranty ensuring that if you have any issues with your device, it will be replaced by the same (or a newer) device. Next Business Day product replacement is also included to ensure that your business is back up and running in the shortest time.
This On-Site Next Business Day (NBD) Limited Hardware Warranty entitles the sole owner of a qualified ASUS product to receive On-Site NBD service from ASUS authorized repair technicians during the Next Business Day based on prior agreement and confirmation with ASUS Support staff and once scheduled within the Principal Period of Maintenance (PPM), excluding any published US and Canadian holidays, for valid in-warranty repair service of the qualified equipment during the entire purchased coverage period commencing on the purchase date of your Warranty Extension Program package. It applies to ASUS branded products purchased in the United States and Canada only. This warranty applies only to products that are new on the date of purchase from an authorized ASUS product reseller. Please keep the original purchase invoice and warranty card for future service requests.
VIDEO COLLABORATION EXTENDED WARRANTYExtended hardware warranties protect your investment in Logitech conference room systems by ensuring you can get replacement parts for up to five years from purchase.Purchasing an extended warranty1 offers security and peace of mind that come with knowing your Logitech video collaboration room systems and devices are protected against defects. Extended warranties are available for either one year or three years beyond the original Logitech manufacturer’s two-year warranty, providing in total up to five years of protection from the purchase date.Extended hardware warranties are available for Microsoft Teams and Zoom Room bundles as well as standalone conference cameras and appliance solutions from Logitech.